Privacy Policy

Effective date: August 13, 2026

Operating company: Wuhan Jiexibi Trading Co., Ltd.

Wuhan Jiexibi Trading Co., Ltd. (“we“, “us“, “our“, or “JXB Trade“) operates jxbtrade.shop (the “Site“), an online store selling footwear and bags to customers worldwide. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have.

By using the Site, you agree to the practices described in this Policy.

1. Information We Collect

Information you provide to us

Account & order details: name, email address, shipping/billing address, phone number, and order history when you register, place an order, or contact support.

Payment information: when you check out via PayPal, your payment is processed by PayPal. We do not receive or store your full card number or PayPal password. We only receive a transaction reference, amount, and order status.

Communications: messages, questions, or requests you send us (e.g., via email at jxbpp8361@163.com or our contact forms).

Information collected automatically

Device & usage data: IP address, browser type, device type, pages viewed, referral source, and approximate location (country/region), collected via cookies and similar technologies.

Cookies & similar technologies: we use cookies to keep you signed in, remember your cart, analyze traffic, and improve the Site. You can disable cookies in your browser, but some features may not work.

2. How We Use Your Information

We use your information to:

Process and fulfill orders, including shipping and delivery updates.

Provide customer support and handle returns, exchanges, and refunds (including our 60-day free-returns service).

Communicate order status, account notices, and responses to your inquiries.

Prevent fraud, secure the Site, and comply with legal obligations.

Improve our products, Site experience, and marketing (where permitted).

We do not sell your personal information.

3. How We Share Your Information

We share information only as needed to operate the business:

PayPal — to process payments securely.

Shipping carriers & logistics partners — to deliver your order (they receive shipping name, address, and phone as required for delivery).

Service providers — hosting, email, analytics, and customer-support tools, under contractual confidentiality.

Legal & safety — when required by law, court order, or to protect our rights, users, or the public.

All recipients are expected to handle your data in line with this Policy.

4. International Data Transfers

Because we serve customers worldwide and are based in China, your information may be transferred to and processed in the People’s Republic of China and by our service providers in other countries. By using the Site, you consent to such cross-border transfers necessary to provide our services.

5. Data Retention

We keep your personal information only as long as necessary to fulfill your order, provide support, meet legal/accounting obligations, and resolve disputes. When no longer needed, we delete or anonymize it.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.

Correct inaccurate or incomplete data.

Request deletion of your data (subject to legal retention requirements).

Object to or restrict certain processing.

Withdraw consent where processing is based on consent.

EU/UK (GDPR) residents: you also have the right to data portability and to lodge a complaint with your local supervisory authority. California (CCPA/CPRA) residents: you may request disclosure of categories of personal information collected and request deletion; we do not “sell” personal information.

To exercise any right, contact us at jxbpp8361@163.com. We will respond within the timeframe required by applicable law.

7. Children’s Privacy

The Site is intended for adults and does not knowingly collect personal information from children under 16 (or the minimum age in your jurisdiction). If you believe a child has provided us data, contact us and we will delete it.

8. Security

We use reasonable technical and organizational measures (such as HTTPS encryption, access controls, and trusted payment processing) to protect your information. However, no online transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the Site after changes constitutes acceptance.

10. Contact Us

For any privacy-related questions or requests:

Wuhan Jiexibi Trading Co., Ltd. Room 203, 2nd Floor, Building A, Digital Economy Innovation Center, Wuhan Economic & Technological Development Zone, Wuhan, Hubei, China

Email: jxbpp8361@163.com